Category Archives: Telecoms Providers

Features To Look Out For When Choosing A Telecommunications Provider

When it comes to choosing a new telecommunications provider, there are many things that a person needs to consider.

Besides the monthly connection cost and call fees, it is also important to compare the different features offered by different providers.

Different providers will usually have one particular phone system brand that they prefer or have a lot of experience with.

Some of the best telecommunications providers offer free answering machine services and privacy call blocking options.

With call blocking options, you can bar calls from international numbers, withheld numbers and known cold call marketing companies.

When signing up for a call plan with a new company, you need to know exactly how much calls to landlines and mobiles cost per minute.

Perhaps the company offers a set number of “free” call minutes each month before they start billing you extra for additional calls.

office phone systems

You also need to find out how much it costs to retrieve answer phone voice messages and make international calls and calls to premium rate numbers.

Many companies have a minimum connection charge in addition to normal call fees and you need to be aware of these additional fees in advance, so you don’t get a surprise when your monthly bill arrives.

In the UK, your landline provider is also typically your broadband provider.

This means that in addition to comparing call charges, you also need to compare the bandwidth provisions on offer.

Great telecommunications companies offer unlimited data each month and do not partake in traffic shaping practices.

The worse companies will throttle your broadband connection speed during busy periods making it almost impossible live stream sports matches or movies, or partake in video IP calls, during peak hours.

business phonesBefore you sign any contract with a new provider, you should always find out if they implement traffic shaping practices and ensure that you give their terms of service a thorough read.

One of the best ways to find out how good or bad a particular telephone and broadband provider is would be to check out online reviews and ratings from past and current customers.

You should also take note as to how the company responds to any negative reviews and deals with real issues that can arise.

Before signing a 12 or 24-month contract, make sure you read all the fine print and ensure that you understand what the penalties will be if you try to get out of the contract before the expiry date.

If you are unsure about anything, ask for calcification in writing before you sign up for anything.